GHC 9-1-1 is ONLY responsible for administering and providing advanced 9-1-1 call-taking technology for emergency call centers in Harris and Fort Bend Counties, Texas. GHC 9-1-1 DOES NOT answer or respond to emergencies. GHC 9-1-1 is NOT a Public Safety Answering Point (PSAP) or 9-1-1 call center with the ability to dispatch emergency services.
However, we frequently receive inquiries about address verifications, 9-1-1 call recordings, and comments about 9-1-1 call handling. Below are helpful tips to assist you with your inquiries.
-
Address Verification
Greater Harris County 9-1-1 is not the addressing authority. Contact your local jurisdiction to assist you with getting the contact information for your local addressing authority.
-
Open Records Requests for 9-1-1 Call Recordings
Open Records Request for 9-1-1 Call Recordings
GHC 9-1-1 DOES NOT answer or respond to emergencies. GHC 9-1-1 is NOT a Public Safety Answering Point (PSAP) or 9-1-1 call center with the ability to dispatch emergency services.
Requests for 9-1-1 call records and associated data should be directed to the Public Safety Answering Point (PSAP) or 9-1-1 call center that received and processed the call. To identify which Public Safety Answering Point (PSAP) or 9-1-1 call center handled the call, go to the GHC 9-1-1 Responder Map App and enter the address of the emergency.
-
Comments Related to 9-1-1 Calls
To provide a comment regarding the handling of a 9-1-1 call, you will need to contact the Public Safety Answering Point (PSAP) or 9-1-1 call center which handled your call.
Requests for 9-1-1 call handling should be directed to the Public Safety Answering Point (PSAP) or 9-1-1 call center that received and processed the call. To identify which Public Safety Answering Point (PSAP) or 9-1-1 call center handled the call, go to the GHC 9-1-1 Responder Map App and enter the address of the emergency.