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Greater Harris County
9-1-1 Emergency Network
(GHC 9-1-1)

GHC 9-1-1 has implemented enhanced 9-1-1 features as part of Next Generation 9-1-1 to improve emergency response and help first responders better assist you during your life-threatening emergencies.

These features are available within GHC 9-1-1 service area, including Harris and Fort Bend Counties. To learn about availability in your area, please reach out to your local police jurisdiction. To identify your local police jurisdiction for your address, visit our "Who We Serve" page to find your jurisdiction's website listed.

Photos, Video, and Live Streaming

 

A 9-1-1 telecommunicator can now request photos, videos, or even a live stream from 9-1-1 callers to send directly from their wireless phone. This 9-1-1 feature allows responders to assess the situation of your emergency before arriving, potentially saving crucial time. Check with your local jurisdiction to determine if these 9-1-1 features are available in your area.

Medical Information & Emergency Contacts

Medical information and emergency contacts can be shared with 9-1-1 telecommunicators and first responders if sharing is enabled on your wireless phone. Make sure your phone is prepared during a life-threatening emergency following these tips:

  • Ensure that your phone's software is updated to the latest version.
  • Add and update your medical information and emergency contacts regularly.
  • iPhone (iOS)
    • Search and select "Medical ID" in your Settings App.
    • Click "Create a Medical ID".
    • Fill in all your personal info, vital medical info, and emergency contacts.
    • Tap "Done".
    • To learn more about "Medical ID" on the iPhone, go to Set up and view your Medical ID.
  • Android
    • Search and select "Safety & Emergency" in your Settings App.
    • Click "Medical Info".
    • Fill in all your personal info and vital medical info.
    • Tap "Emergency Contact" and add your emergency contacts.
    • To learn more about "Medical Info" on the Android, go to Get help during an emergency with your Android phone.
  • Enable medical information sharing with 9-1-1 and first responders.
  • iPhone (iOS)
    • Under "Medical ID", make sure you turn ON "Show When Locked" and "Share with During Emergency Call".
  • Android
    • Under "Safety & Emergency", make sure you turn ON "Share info with emergency services or Emergency info access".

These steps help ensure medical information and emergency contacts are available when calling or texting 9-1-1.