"Any citizen, any time,
any place, any device."
Any citizen, at any time, in any place, using any device, shall
be able to contact emergency services--fire, police or medical—by
dialing 9-1-1.
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Recent Happenings |
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GHC 9-1-1 Board of Managers passes resolution declaring April 8-14, 2012 9-1-1 Telecommunicator Week. |
Telecommunicators Week Resolution 2012 read more . .
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| GHC Welcomes New Board member |
Shawn Thompson – GHC welcomes new board member Shawn Thompson. read more . .
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| GHC Recognizes Board Member Robert Perkins |
Robert Perkins, GHC Board Member was recognized for his service at the GHC Board of Managers meeting on September 28, 2011. Mr. Perkins board service began on March 22, 2007 where he represented the principal service provider, AT&T.
read more . .
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| 2011 Annual 9-1-1 Day with the Astros |
Approximately 1,034 people attended the Astros game September 12, 2011 at Minute Maid Park for the 9-1-1 Day with the Astros Event. read more . .
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| Beijing Delegation |
Beijing Delegation – GHC 9-1-1 hosted a presentation and tour of its headquarters on Friday March 11, 2011 for a 23 member delegation from Beijing, China. read more . .
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9-1-1 Education |
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April is 9-1-1 Education Month
April was designated as National 9-1-1 Education Month by Congress in March 2008 in order to educate the public about the importance and appropriate use of 9-1-1.
Help Us Help You
GHC 9-1-1 would like to remind callers of three important messages:
1. When calling 9-1-1, always answer the questions. It is not unusual for callers in crisis to become frustrated or fail to see why operators’ questions are important. By asking questions, an operator is able to discern important information that will result in the correct emergency response and personnel being dispatched to the scene.
2. Always stay on the line.
When callers hang up, it could mean that something has gone very wrong, so 9-1-1 call takers will attempt to call back. Therefore, a hang-up can delay appropriate emergency assistance and tie up 9-1-1 lines longer than necessary.
3. Always follow instructions.
9-1-1 call takers undergo extensive training and can often-times help a caller manage an emergency until trained personnel arrive.
Help Us Help You Info Sheet . .
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Call Taker Corner |
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Recognition of Deanna Tennyson
of the Houston Emergency Center |
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9-1-1 Training Manager, Deanna Tennyson was recognized by the GHC 9-1-1 Board of Managers on Wednesday, March 28 for over 26 years of service to 9-1-1. Ms. Tennyson was also recognized at a reception in her honor at the Houston Emergency Center on Thursday, March 29, 2012. read more . . .
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