April is 9-1-1 Education Month
April was designated as National 9-1-1 Education Month by Congress in March 2008 in order to educate the public about the importance and appropriate use of 9-1-1.

Help Us Help You

GHC 9-1-1 would like to remind callers of three important messages:

1. When calling 9-1-1, always answer the questions.  It is not unusual for callers in crisis to become frustrated or fail to see why operators’ questions are important.   By asking questions, an operator is able to discern important information that will result in the correct emergency response and personnel being dispatched to the scene.

2. Always stay on the line.
When callers hang up, it could mean that something has gone very wrong, so 9-1-1 call takers will attempt to call back.  Therefore, a hang-up can delay appropriate emergency assistance and tie up 9-1-1 lines longer than necessary. 

3.  Always follow instructions.
9-1-1 call takers undergo extensive training and can often-times help a caller manage an emergency until trained personnel arrive.  
                                                        Help Us Help You Info Sheet . .