Greater Harris County 9-1-1 Emergency Network
  1. 9-1-1 is ONLY for police, fire or medical emergencies.
    Tips on when to call 9-1-1 and when not to call 9-1-1
  2. Be sure to answer all questions and follow instructions
    Be ready to provide emergency information and location of emergency.
  3. Stay on the line—DO NOT hang up if you accidentally dial 9-1-1
    Tips to Avoid Accidental "Pocket" Dials to 9-1-1
    Voice calls are the fastest and best way to contact 9-1-1
    Text to 9-1-1 Tips
  5. 9-1-1 is the best way to reach emergency services—NOT an app!
    Important Tips about Apps

SB 788 - Kari's Law – Direct Access
Kari's Law Requires
Direct Access to 9-1-1
Effective September 1, 2016
All businesses with multiline phones MUST provide direct access to 9-1-1 without dialing 9 first.
Contact your MLTS provider to learn if your phone system is compliant. Most new phone systems just need to be reprogrammed (NOT replaced); costs, if any, should be minimal.
If the existing MLTS cannot be reprogrammed or replaced to meet the direct access requirement, a one-year waiver shall be granted upon timely submission of an affidavit.
For more information visit texas911.org/KarisLaw.
Why is it important for me to comply with Kari's Law and Rule 251.16? Lives and property may depend upon your compliance.
read more . . .
Text to 9-1-1 Sevice
Text–to–9-1-1 Services in
Harris and Fort Bend Counties

Voice Calls to 9-1-1 Are Still the Best and
Fastest Way To Contact 9-1-1

AT&T, Sprint , T-Mobile and Verizon Wireless customers can text to 9-1-1 in an emergency.
Voice Calls are still PREFERRED—
Text–to–9-1-1 is ONLY recommended for when you can't speak.
The same texting issues that occur today may occur with text-to-9-1-1.
View Text to 9-1-1 FAQ's
Coverage Area
In Memoriam

Jersey Village Communication Supervisor Kimberly Flenoury passed away last Thursday April 6th. Kimberly served the city of Jersey Village for over 10 years. She also worked as a dispatcher for the Harris County Sheriff's Office for 4 years and prior to that she was a correction's officer with the state of Texas. Kimberly loved serving her community and helping people and will be greatly missed by all that knew her.

Our thoughts will continue to be with the Jersey Village Police Department and friends and family of Kimberly.

GHC News Releases
Updated news release - AT&T Mobility Outage affecting 9-1-1
News Release AT&T Mobility Outage Affecting 9-1-1
Kari's Law Requires Direct Access to 9-1-1 Effective September 1, 2016
Kari’s Law Requires Direct Access to 9-1-1
FREE Emergency Profile Service for Residents Give Information Now, Before Y
Greater Harris County 9-1-1 Offers Reminder During and Following the Storm:
News Release Tropical Storm 9-1-1 Reminder

View All News Releases . . .

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