News Releases
News Releases
2017 Telecommunicator Nominees
2017 Silent Heroes
GHC 9-1-1 Board of Managers Recognized Dianna Porché
Happy Retirement Lupe Garcia
GHC 9-1-1 Board of Managers Recognized Andrea Prothow
Harris County Sheriff’s Office Communications Officers Recognized
Recognition of Barbara Evans, 9-1-1 Coordinator for Houston Emergency Center
Recognition of Sgt. John Byrd, Harris County Sheriff’s Office
TERT Activation Story - Steven Jones
Recognition of Lisa Dodson
Recognition of Cyndi Sauter
2012 TC Nominees
GHC Recognizes
Deanna Tennyson
of the Houston Emergency Center
GHC Recognizes Board Member Robert Perkins
Greater Harris County
9-1-1 Emergency Network Receives national Honor for 9-1-1 Program
2011 Telecommunicator of the Year Honorees
2011 Silent Heroes
Group Photos from Board of Managers Meeting on April 27, 2011
2010 Telecommunicator of the Year Honorees
9-1-1 Heroes
Recent Happenings
Owners of Multiline Phone Systems Required to Configure
Phones to Provide Direct Access to 9-1-1
2015 Texas NENA 9-1-1 Kid Hero
Friendswood Kid Hero
Missouri City Kid Hero
ENS News Conference
2012 TC Nominees
Beijing Delegation and Houston Green Tour
Media Coverage
Know How to Call 9-1-1: KTRK News Story
Accidental 9-1-1 calls causing problems for La Porte police department ...
Kingwood News - April is National 911 Education Month. Greater Harris County 911 Emergency Network (GHC 9-1-1) announces that throughout the month of April, ...
Cypresstimes - HOUSTON TX April is National 911 Education MonthGreater Harris County 911 Emergency NetworkGHC 911 announces that throughout the month of April movie goers ...
Don't worry if you hear beeps, it's only a test By Zain Shauk HOUSTON CHRONICLE
Concerns Mount Over Texting, News Story on KPRC
E911 Honor Awards, News Story on KTRK
Harris County area boy recognized for calling 9-1-1 By Matt Woolbright HOUSTON CHRONICLE
Help Us Help You: News story on AM 740 KTRH NEWS Radio
Callers have 'Hang-Ups' with 911 and that coud be costing LIVES! by Ron Trevino/11News KHOU


Attachment: News_release_telecommunicators_4-9-2014.pdf 
Apr 9th, 2014

April 9, 2014
Contact: Sonya Lopez-Clauson
Public Information Officer
832-237-9911 or (713) 806-9495 cell



Harris County Sheriff’s Office Personnel Recognized as
Texas 9-1-1 Telecommunicator of the Year and Team 9-1-1 Award

Harris County Sheriff’s Office 9-1-1 professionals will be recognized with two awards at an event for 9-1-1 professionals across the State of Texas. The annual awards banquet will be at the Galveston Convention Center on Wednesday, April 9, 2014 at 11:30 a.m.
Harris County Sheriff’s Office 9-1-1 telecommunicator Stacey Frilot will be honored as the 2014 9-1-1 Telecommunicator of the Year Award by the Texas Chapter of the National Emergency Number Association (NENA). Ms. Frilot is recognized for her exemplary handling of an incident on November 8, 2013, that involved a shooting at a house party where multiple victims received gunshot wounds and resulted in two deaths. Within minutes the Harris County 9-1-1 call center was flooded with frantic callers—51 emergency 9-1-1 calls within 4 minutes of the original call, stating there had been a shooting and there were people running and screaming in the streets and backyards of the neighborhood.
“Stacey maintained a calm professionalism that exemplifies her nature and demeanor,” said 9-1-1 Coordinator Kathi Yost.
“She was commended by her peers and supervisors for an outstanding job, and has truly set an example for all to follow.”

Also, the Harris County Sheriff’s Office Emergency Communications Division (16 individuals) will be presented the 2014 Team 9-1-1 Award for their quick action during a stabbing event that involved 11 victims at the campus of the Lone Star College on April 9, 2013. In the course of the chaos that ensued they were able to obtain the head-to-toe description of the suspect, his exact location, the type of weapons being used, the approximate number of victims, as well as the description of the willing citizen who took it upon himself to attempt to stop the suspect.
“This dynamic group of Telecommunicators band together on a daily basis, and collectively handle citizen’s daily emergencies in a calm and professional manner. During this particular event, this team of individuals handled the panic of students at a college campus who had just either been a victim of a stabbing or a witness, and they jumped to the task of covering additional responsibilities and the influx of call volume without dropping a single phone call,” said Yost.
Each of these individuals are compassionate while handling the caller’s emergencies. They ascertain essential information in an effective and informative manner, while calming the callers down at the same time.

Harris County Sheriff’s Office is the second largest 9-1-1 call center in the Greater Harris County 9-1-1 Emergency Network (GHC 9-1-1 territory) which provides 9-1-1 service for cities within Harris and Fort Bend Counties. GHC 9-1-1 is the largest 9-1-1 system in Texas and one of the largest in the country serving 49 cities and the unincorporated areas.
The 9-1-1 honorees will also be recognized at the GHC 9-1-1 Board of Managers Meeting April 23rd.

For more information on GHC 9-1-1 or the annual awards banquet contact Sonya Clauson, Public Information Officer (713) 806-9495 or check out www.911.org


Powered by NewsRouter.com
Newsroom and Press Release Distribution Powered by NewsRouter.com

NewsRouter.com is a Media Alert, Press Release and Special List Notification Service that provides information in real time with an up to date database of major media contacts in your area. Simple to use and secure logon makes NewsRouter your best choice for information distribution.
Interested in a membership? Click Here.

Quick Links
Board Agendas
Request 9-1-1 Public Education Materials
Telecommunicator Training
Communication Needs
Coverage Areas - Cities and Counties
Job Openings
Kari's Law
Texas NENA
Texas APCO
Follow us on Facebook
Follow us on Twitter
Cell Phone Sally
Kids - Cell Phone Sally
Trailer from New DVD
Follow her on facebook
  Industry Association Links
    NENA – National Emergency Number Association
    Texas NENA
    APCO International – International Association of Public Safety Communications Officers
    Texas APCO
  Governmental Agency Links
    Commission on State Emergency Communications
    Poison Control
    E9-1-1 Institute
  Harris County Office of
Homeland Security & Emergency Management
Copyright © 2010 - 2017 Greater Harris County Emergency Network (GHC 9-1-1)

Website Design and Technology Services by Virtual ArchiTechs