News Releases
News Releases
2017 Telecommunicator Nominees
2017 Silent Heroes
GHC 9-1-1 Board of Managers Recognized Dianna Porché
Happy Retirement Lupe Garcia
GHC 9-1-1 Board of Managers Recognized Andrea Prothow
Harris County Sheriff’s Office Communications Officers Recognized
Recognition of Barbara Evans, 9-1-1 Coordinator for Houston Emergency Center
Recognition of Sgt. John Byrd, Harris County Sheriff’s Office
TERT Activation Story - Steven Jones
Recognition of Lisa Dodson
Recognition of Cyndi Sauter
2012 TC Nominees
GHC Recognizes
Deanna Tennyson
of the Houston Emergency Center
GHC Recognizes Board Member Robert Perkins
Greater Harris County
9-1-1 Emergency Network Receives national Honor for 9-1-1 Program
2011 Telecommunicator of the Year Honorees
2011 Silent Heroes
Group Photos from Board of Managers Meeting on April 27, 2011
2010 Telecommunicator of the Year Honorees
9-1-1 Heroes
Recent Happenings
Owners of Multiline Phone Systems Required to Configure
Phones to Provide Direct Access to 9-1-1
2015 Texas NENA 9-1-1 Kid Hero
Friendswood Kid Hero
Missouri City Kid Hero
ENS News Conference
2012 TC Nominees
Beijing Delegation and Houston Green Tour
Media Coverage
Know How to Call 9-1-1: KTRK News Story
Accidental 9-1-1 calls causing problems for La Porte police department ...
Kingwood News - April is National 911 Education Month. Greater Harris County 911 Emergency Network (GHC 9-1-1) announces that throughout the month of April, ...
Cypresstimes - HOUSTON TX April is National 911 Education MonthGreater Harris County 911 Emergency NetworkGHC 911 announces that throughout the month of April movie goers ...
Don't worry if you hear beeps, it's only a test By Zain Shauk HOUSTON CHRONICLE
Concerns Mount Over Texting, News Story on KPRC
E911 Honor Awards, News Story on KTRK
Harris County area boy recognized for calling 9-1-1 By Matt Woolbright HOUSTON CHRONICLE
Help Us Help You: News story on AM 740 KTRH NEWS Radio
Callers have 'Hang-Ups' with 911 and that coud be costing LIVES! by Ron Trevino/11News KHOU

Summer 09 Multi-Media Campaign

Attachment: Summer-09-Campaign-News-Release.pdf 
Jun 22nd, 2010
JUNE 22, 2009

For more information:
Sonya Lopez-Clauson
Greater Harris County 9-1-1, PIO
713-625-9911 or 713-806-9495


“Know How to Call with the Phone You Own.”
(HOUSTON, TX) Greater Harris County 9-1-1 Emergency Network (GHC 9-1-1) is reaching out
to the citizens of Harris and Fort Bend counties with new information about the best ways to
gain rapid, efficient emergency assistance.

“Over 70% of calls to 9-1-1 are from cell phones that may not tell the call taker the exact
location of the caller. In addition, VoIP (Internet) phones have limited location-tracking
capabilities. Office phones, for instance, do not tell 9-1-1 which suite within an office building
needs emergency assistance,” said Sonya Lopez-Clauson, GHC 9-1-1 public information
officer. “Our campaign reminds citizens of these limitations and urges them to first tell the 9-1-1
call taker the location of their emergency.”


The GHC “Know the Phone You Own” campaign has three key messages:

1. When calling 9-1-1, first say your location.
Give the address, spell street names and describe landmarks to help emergency responders
deliver aid as quickly as possible.

2. Only call 9-1-1 for true emergencies.
Records show that up to 30% of 9-1-1 calls are for non-emergencies. This requires additional
call takers, ties up emergency vehicles which may then not be available for true emergencies
and burden the 9-1-1 system. Examples of non-emergency calls are requesting a ride to the
doctor, reporting stolen property or a crime that happened in the past, requesting help for a
broken pipe and ordering an ambulance for a non-life-threatening illness.

3. 9-1-1 cannot receive texts.
This is a critical message especially for “tween” callers who send text messages even more than they phone. Texting may be an effective rescue tool in the future, but the technology is not yet available.

Tracking data indicates that GHC 9-1-1 public information campaigns during the past three years have improved the quality of 9-1-1 incoming calls, and thus helped to control costs.
This three-month 2009 public information campaign includes TV and radio commercials,
billboards, Metro bus signs, and taxi advertising. Also, bookmarks with the same messages are
being distributed at community events throughout the greater Houston area. For more
information check the Web site at www.911.org

-- END --


Powered by NewsRouter.com
Newsroom and Press Release Distribution Powered by NewsRouter.com

NewsRouter.com is a Media Alert, Press Release and Special List Notification Service that provides information in real time with an up to date database of major media contacts in your area. Simple to use and secure logon makes NewsRouter your best choice for information distribution.
Interested in a membership? Click Here.

Quick Links
Board Agendas
Request 9-1-1 Public Education Materials
Telecommunicator Training
Communication Needs
Coverage Areas - Cities and Counties
Job Openings
Kari's Law
Texas NENA
Texas APCO
Follow us on Facebook
Follow us on Twitter
Cell Phone Sally
Kids - Cell Phone Sally
Trailer from New DVD
Follow her on facebook
  Industry Association Links
    NENA – National Emergency Number Association
    Texas NENA
    APCO International – International Association of Public Safety Communications Officers
    Texas APCO
  Governmental Agency Links
    Commission on State Emergency Communications
    Poison Control
    E9-1-1 Institute
  Harris County Office of
Homeland Security & Emergency Management
Copyright © 2010 - 2017 Greater Harris County Emergency Network (GHC 9-1-1)

Website Design and Technology Services by Virtual ArchiTechs