9-1-1 Facts
Help 9-1-1 Help You FAQ's
Accidental Calls to 9-1-1
What is 9-1-1 & Enhanced 9-1-1
When to Call 9-1-1
Non-English Speaking Callers
Recent Stats
Wireless 9-1-1 Statistics
Cell Phones and 9-1-1
Text to 9-1-1 Service
Critical Cell Facts
Tips for Cell Phone Users
FCC Requirements
Location Technologies
Communication Needs
Deaf and Hearing Impaired Callers
Texting to a 9-1-1 Call Center FAQs
Video & IP Relay Services
& 9-1-1
Internet/Digital Phones (VoIP)
About Internet/Digital Phones
Tips for Internet/Digital Phones

Recent Stats
GHC 9-1-1 Territory

  Largest 9-1-1 system in Texas and one of the largest in the U.S.
  36 call centers, approximately. 1,300 9-1-1 call takers
  5.6 million Residents
  Manages database of over 2.1 million phone records
  2,700 square miles with: 1.7 million address points, 49,198 roads, 230,000 road segments
  4.3 million Calls to 9-1-1 annually (texts and voice)
  Nearly 12,000 calls a day, with almost 85% from wireless calls
  Text to 9-1-1 is less than .5% of all calls within all of GHC 9-1-1 territory.

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  Industry Association Links
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    Texas NENA
    APCO International – International Association of Public Safety Communications Officers
    Texas APCO
  Governmental Agency Links
    Commission on State Emergency Communications
    Poison Control
    E9-1-1 Institute
  Harris County Office of
Homeland Security & Emergency Management
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