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9-1-1 Facts
Facts
Help 9-1-1 Help You FAQ's
Accidental Calls to 9-1-1
What is 9-1-1 & Enhanced 9-1-1
When to Call 9-1-1
Non-English Speaking Callers
 
Statistics
Recent Stats
Wireless 9-1-1 Statistics
 
Cell Phones and 9-1-1
Text to 9-1-1 Service
Critical Cell Facts
Tips for Cell Phone Users
FCC Requirements
Location Technologies
 
Communication Needs
Deaf and Hearing Impaired Callers
Texting to a 9-1-1 Call Center FAQs
Video & IP Relay Services
& 9-1-1
 
Internet/Digital Phones (VoIP)
About Internet/Digital Phones
Tips for Internet/Digital Phones


FCC Requirements

Locating wireless callers to 9-1-1 is a major priority for public safety answering points across the nation. The Federal Communications Commission (FCC) created a mandate for PSAPs to have location mechanisms in place for locating wireless 9-1-1 callers.
 
FCC REQUIREMENTS FOR 9-1-1
WIRELESS LOCATION DEPLOYMENT
BY WIRELESS CARRIERS:
 
PHASE I:
Wireless 9-1-1 service provides to the call taker at 9-1-1 centers, the following information: the callback number of the wireless caller, and the physical location of the cell tower which handled the 9-1-1 call.
 
PHASE II:
Wireless 9-1-1 service provides to the call taker at 9-1-1 centers, the following information:

Telephone Number of a Wireless 9-1-1 Caller and the location of a 9-1-1 Caller by Latitude and Longitude using either a handset-based or network-based technology.



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